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Spell Shield Pty Ltd

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Privacy Policy

How we collect, use, and protect your personal information. Last updated 10 June 2026.

This policy explains how we handle your personal information. It is provided for general information and is not legal advice.

1. About this policy

Spell Shield Pty Ltd (ABN 47 684 472 759) (“Spell Shield”, “we”, “us”, “our”) is committed to protecting your privacy. This policy describes how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or services, you consent to the practices described here.

2. Information we collect

We only collect personal information that is reasonably necessary for our functions. This may include:

  • Contact enquiries: your name, email address, company, phone number, and the contents of your message when you use our contact form or email us.
  • Newsletter: your email address when you subscribe to updates.
  • Service delivery: information you provide when we work together, which may include technical and account details relevant to the services.
  • Technical data: standard server and hosting logs such as IP address, browser type, and pages visited, collected automatically to keep the site secure and reliable.

We do not intentionally collect sensitive information through this website. Please do not send us sensitive information unless we specifically request it for a service.

3. How we collect it

We collect personal information directly from you (for example, when you complete a form, subscribe, or correspond with us) and automatically through standard web technologies when you visit the site. Where it is lawful and practical to do so, you may deal with us anonymously or using a pseudonym.

4. Why we use your information

  • To respond to your enquiries and provide a consultation or quote.
  • To deliver, manage, and improve our services.
  • To send you our newsletter and updates where you have opted in.
  • To maintain the security, integrity, and performance of our systems.
  • To meet our legal, regulatory, and contractual obligations.

5. Direct marketing and your choices

We will only send you marketing communications, such as our newsletter, where you have opted in. Every marketing email includes an unsubscribe link, and you can opt out at any time by using that link or contacting us. We do not sell your personal information.

6. Disclosure and overseas storage

We do not sell or rent your personal information. We share it only with trusted service providers who help us operate, and only as needed. These include:

  • Resend: email delivery and newsletter management.
  • Supabase: secure storage of contact enquiries.
  • Vercel: website hosting and content delivery.
  • Sanity: content management for our Insights.

Some of these providers, or their infrastructure, are located outside Australia, including in the United States. Where your information is handled overseas, we take reasonable steps to ensure it is protected to a standard consistent with the APPs. We may also disclose information where required or authorised by law.

7. Cookies and analytics

Our website uses only essential cookies needed for it to function securely. We do not currently use third-party advertising or cross-site tracking cookies. If we introduce analytics in future, we will update this policy. You can control cookies through your browser settings.

8. How we store and protect your information

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. As a security-first company, this is central to how we operate. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

9. Data retention

We keep personal information only for as long as needed for the purposes described in this policy, or as required by law, after which we securely delete or de-identify it.

10. Accessing and correcting your information

You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date, or incomplete. Contact us using the details below and we will respond within a reasonable time. There is generally no charge to request access, though a reasonable cost may apply in some cases.

11. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your information, please contact our Privacy Officer at privacy@spellshield.com.au. We will investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

13. Third-party links

Our site may link to external sites, including our community project Still Online. We are not responsible for the privacy practices of those sites, and we encourage you to review their own policies.

14. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the “last updated” date shown above.

15. Contact us

For privacy questions or requests, contact our Privacy Officer: